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Frequently Asked Questions


Like many industries the scale industry is full of jargon that can be confusing, in our FAQs we hope to clear some of that up and to cover off some of the, well, most frequently asked questions!

 01  Do I really need to Calibrate my scale?

Well to be blunt if you neglect to calibrate your scale you are just kind of guessing at the weight of something, and in many industries accurate weighing is not only good business but is actually legislated and controlled by the government. Balance or scale calibration is essential to achieve accurate weighing results.One thing to keep in mind is that the accuracy of balances and scales becomes less reliable over time, they wear like any other piece of equipment.




 02 Is it OK to buy a used scale?

Absolutely, just bear in mind that, unlike cars, which have a odometer to let you know how many miles its done, scales don't have those so its a little difficult to predict it's future. We are often called in to check over a new-to-you scale and most of the time they require some basic work and a calibration.




 03 How much will getting my scale fixed cost?

Like any other industry that exists to fix things it can be really hard to estimate without seeing the scale. Our pricing is transparent and we explain the potential costs prior to repair. This way you can work out if the scale is worth a repair or it may be more financially beneficial to replace. Please just give us a call and we can outline our fees, we can also help you to check your scale over for some obvious, quick fixes that you may have missed.




 04  What is a mandatory Inspection?

A mandatory inspection is a thorough check of scale accuracy to ensure that you are trading fairly with your customers. Certain industries have specific requirements laid out by Measurement Canada, their website lays out all of the requirements for ensuring your scale is accurate when you trade over it.




 05  Who are Measurement Canada?

Measurement Canada  are an agency of Innovation, Science and Economic Development Canada. It is responsible for ensuring accuracy in the selling of measured goods, developing and enforcing the laws related to measurement accuracy, approving and inspecting measuring devices and investigating complaints of suspected inaccurate measurement. If you sell by weight in Canada you will are expected to adhere to the laws that are applicable to you.

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